Tcs BPS hiring For P&C Auto Insurance Operations!(Virtual)

TCS BPS hiring for Process Associate - P&C Auto Insurance Operations!

Experience: Minimum 1 and maximum 5 years

Qualification: Graduate in any discipline; Commerce or business-related qualification preferred

Work Schedule: Flexible to work in US shifts and business-required schedules

Job Location: Chennai, Pune

ROLE SUMMARY

We are seeking an experienced Process Associate with relevant P&C or General Insurance knowledge. The role requires independent handling of Auto Insurance back-office transactions, effective exception management and consistent delivery against quality and service expectations.

KEY RESPONSIBILITIES

• Independently process transactions across Auto Claims, Policy Servicing and/or Underwriting Support
• Handle activities such as FNOL or claim setup, documentation, correspondence, payment support, subrogation, endorsements, renewals, cancellations and risk-data validation
• Interpret SOPs, business rules and insurance documentation to resolve routine processing exceptions
• Meet productivity, quality and SLO/SLA expectations and support required operational reporting
• Escalate complex cases appropriately and contribute to process improvement initiatives

REQUIRED SKILLS

• Relevant experience in P&C or General Insurance operations, preferably Auto Insurance
• Working knowledge of Auto Claims, Policy Servicing and/or Underwriting Support
• Strong communication, analytical, problem-solving and exception-handling skills
• Exposure to quality audits, MIS reporting or SOP documentation is an advantage
• Working knowledge of Microsoft Word, Excel and PowerPoint

Eligibility Criteria:

-Minimum 15 years of regular, full-time education: 10+2+3.

-Immediate joiners preferred.

-All educational and employment documents are mandatory.

-Salary credits from previous employers must have been processed through a bank account. Cash salary payments are not acceptable.

"TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately"