Tax Technology Analyst

Support global tax technology operations by managing Vertex on Demand (VoD), Tax Data Hub (TDH), SAP tax integrations, automation initiatives, and production support activities. Partner with Tax, IT, OTC, and business stakeholders to deliver tax-compliant solutions, support system implementations, and drive process improvements through technology and automation.

Tax Systems Administration

• Maintain Vertex on Demand (VoD) and Tax Data Hub (TDH) environments.
• Implement approved system changes and enhancements.
• Gather and document business and tax requirements.
• Define system input/output requirements with stakeholders.
• Design tax solutions while ensuring no impact on existing processes.
  
  

Implementation & Release Management

• Configure and test solutions in lower environments.
• Conduct QA and regression testing.
• Coordinate deployments and production releases.
• Work with IT teams to resolve integration and connectivity issues.
  
  

Production Support

• Support production incidents and enhancements.
• Analyze Vertex XML transactions to troubleshoot tax issues.
• Coordinate corrective actions with IT and business teams.
• Maintain SAP tax-related configurations and reference tables.
  
  

Tax Reporting & Controls

• Deliver TDH reports according to agreed schedules.
• Perform GL-to-TDH reconciliations.
• Investigate and resolve reporting discrepancies.
• Respond promptly to VoD and TDH-related inquiries.
  
  

Automation & Process Improvement

• Identify opportunities for automation and operational efficiency.
• Support Alteryx, RPA, Power BI, and other digital initiatives.
• Monitor and support tax-related automated processes.
• Partner with IT to ensure automation stability and effectiveness.
  
  

Stakeholder Management

• Collaborate with Tax, IT, Finance, OTC, and business teams.
• Coordinate issue resolution across global functions.
• Engage regularly with stakeholders across multiple regions.
• Act as a liaison between business and technical teams.
  
  

Scope

• Global
  
  

Desired Technical Skills

• VERTEX O Series experience of version 7.0 or above with the below skills.
• Configure Taxpayers
• Configure Taxability Driver / Taxability Mappings
• Configure Tax Assist Rules / Lookup Tables
• Migration between environments of VoD.
• Good understanding of S4 HANA / Accelerator / SIC.
• CFA knowledge + experience preferred
• Basic Tax knowledge of Global markets particularly European VAT / US Sales Tax
• Tax Data Hub (TDH) or knowledge of any VAT reporting module.
• Technical Knowledge / experience on Automation tools (UiPath, Pega, Alteryx, Power Automate, etc)
  
  

Education / Certification / Experience

• B.Com / M.Com / B.Tech / SAP certification with understanding of Information Technology with 3+ years of experience handling multiple region Tax
• Must be good in Communication (Oral and Verbal).
• Must have strong Analytical Skills.