Tax Researcher - Avalara - Pune

What You'll Do -

• Research, monitor, translate, and interpret customs duty laws and tariff changes; evaluate content accuracy and make sound decisions on landed cost content calculations and actions.
• Maintain existing customs tariff and landed cost content for assigned countries by continuously monitoring changes in customs law.
• Contact customs departments and authorities directly to source customs duty, tax, and compliance requirements.
• Document research findings clearly and consistently using required formats and tools.
• Conduct web and subscription-service research and stay active on global trade news to catch emerging changes early.
• Help build and test simple, repeatable AI-enabled research workflows such as structured prompts, checklists, or validation steps that turn tariff and landed cost content into reliable training material for Avalaras AI research agents.
• Validate AI-generated tariff and landed cost content against primary customs department sources, and flag inaccuracies or content gaps for senior researchers to resolve.
• Share reusable research templates, prompts, or workflows with the team so improvements you make benefit others, not just your own research.
• Work and communicate effectively with team members to accomplish tasks in a timely, efficient, and productive manner.

Role & responsibilities -

Team Impact

• Keeps the Cross Border Research teams tariff and landed cost content accurate, current, and audit-ready across assigned countries.
• Supports the teams shift toward AI-enabled research by helping build, test, and validate the workflows and content that train Avalaras AI research agents on customs tariffs and landed cost.

Business Impact

• Maintains and helps structure Avalaras landed cost content database — a core differentiator that helps businesses calculate global duties and taxes accurately, and the foundation Avalara’s AI research agents are trained and validated against.

Customer Impact

• Gives customers confidence that duty, tax, and compliance calculations reflect the latest customs regulations across the countries where they do business.
• Reduces the time and risk businesses face trying to track tariff changes across multiple jurisdictions on their own.

By keeping customs tariff content accurate and well-documented — and by helping build the workflows that turn that content into reliable AI agent behavior — this role helps Avalara’s tools deliver faster, more accurate answers, reducing compliance risk for customers worldwide.

What You'll Need to be Successful

Required

• Graduation (bachelor’s degree) plus a minimum of 2 years of relevant experience.
• Excellent logical and analytical skills.
• Strong English writing and verbal communication skills.
• Excellent time management and organizational skills.
• Ability to work well in a team environment.
• Demonstrated aptitude or hands-on experience using AI tools to build simple, repeatable research workflows (e.g., structured prompts, checklists, templates), with the ability to explain what you built and how it works.

Preferred

• MBA (International Business).
• Experience building or contributing to an AI-enabled research or validation workflow that was adopted by others on a team.
• Familiarity with how large language models or AI research agents use source content, and comfort translating research judgment into structured, reusable formats.