Tata Croma-LMS-Administrator-Mumbai

LMS Executive / LMS Administrator

Department: Learning & Development (L&D)
Location: As per company requirement
Experience: 3-5 Years
Qualification: Graduate in any discipline

Job Overview

We are looking for a highly organized and technology-driven LMS Executive / LMS Administrator to manage and optimize our Learning Management System (LMS), preferably Enthral Tech LMS. The incumbent will be responsible for end-to-end LMS administration, learning operations, user management, content deployment, reporting & analytics, stakeholder management, and process governance.

The ideal candidate should possess strong LMS administration experience, excellent Excel skills, analytical capabilities, and the ability to coordinate effectively with multiple stakeholders to ensure a seamless digital learning experience across the organization.

Key Responsibilities

Learning Program Administration

• Manage end-to-end administration of learning programs on the LMS.
• Upload, publish, schedule, and maintain e-learning courses and learning modules.
• Create and manage training batches, learning journeys, learning paths, certifications, assessments, and recertification programs.
• Assign training programs and courses to employees as per business requirements.
• Support deployment and execution of digital learning initiatives.
• Monitor course availability and ensure timely archival or deactivation of outdated content.

LMS User Management

• Create, update, and deactivate learner accounts.
• Manage user enrollments, nominations, audience groups, and learner assignments.
• Maintain and update employee records within the LMS to ensure data accuracy.
• Resolve user access, login, navigation, and learner support queries.
• Maintain learner records and ensure data integrity across systems.

Content Management & Learning Operations

• Coordinate with internal stakeholders and external vendors for course uploads and content updates.
• Conduct quality assurance testing and validation of newly deployed learning programs.
• Support course launches and learning communication campaigns.
• Maintain LMS content repository, folder structures, and version control.
• Ensure learning content complies with organizational standards and learning requirements.

Reporting & Learning Analytics

• Generate regular training MIS, completion reports, dashboards, and learning analytics.
• Track course completion, certification status, learner participation, and compliance metrics.
• Prepare management reports and insights using LMS data and advanced Excel tools.
• Analyze learning trends and provide actionable recommendations to stakeholders.
• Support audits and business reviews through accurate reporting and training records.

Stakeholder Management

• Serve as the primary point of contact for LMS-related support and administration.
• Collaborate with HR, Learning & Development teams, business leaders, trainers, and external vendors.
• Ensure timely resolution of learner and stakeholder queries.
• Drive LMS adoption and engagement initiatives across employee groups.

Process Improvement & LMS Governance

• Identify opportunities to improve LMS processes, workflows, and user experience.
• Support LMS upgrades, UAT testing, enhancements, and new feature rollouts.
• Develop and maintain SOPs, user manuals, FAQs, and process documentation.
• Ensure compliance with learning administration standards and organizational policies.
• Participate in continuous improvement initiatives for learning operations.

Required Skills

LMS & Learning Administration

• Hands-on experience in LMS Administration and Learning Operations.
• Experience in Enthral Tech LMS preferred.
• Experience with any Learning Management System such as Cornerstone, SuccessFactors LMS, Moodle, Blackboard, Oracle Learning, Docebo, Absorb LMS, or similar platforms.

Reporting & Analytics

• Strong MIS reporting and dashboard preparation skills.
• Expertise in training compliance tracking and learning analytics.
• Experience in data management and reporting.

Advanced Excel Skills

• Pivot Tables
• VLOOKUP / XLOOKUP
• Conditional Formatting
• Data Validation
• Dashboards and Reporting
• Data Analysis and Reconciliation

Other Technical Skills

• MS Excel
• MS Office Suite
• Learning Analytics
• Content Management
• LMS Configuration & Administration
• Data Management
• Process Documentation

Behavioral Competencies

• Strong stakeholder management and relationship-building skills.
• Excellent verbal and written communication.
• High attention to detail and data accuracy.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and deadlines.
• Customer-focused and service-oriented mindset.
• Strong planning, coordination, and execution skills.
• Ability to work independently and collaboratively.

Preferred Candidate Profile

• 3-5 years of experience in LMS Administration, Learning Operations, HR Operations, Training Coordination, or L&D Operations.
• Experience in managing learning programs, learner administration, reporting, and learning compliance.
• Good understanding of Learning & Development processes and digital learning ecosystems.
• Experience in learner engagement initiatives and training compliance management.
• Prior exposure to LMS implementation, upgrades, testing, or learning technology projects will be an advantage.

Educational Qualification

• Graduate in any discipline.
• share your resume on [email removed]