Tamil Language Specialist

Job Description:

• Assist customers with their queries, complaints, and requests
• Provide accurate information about products and services
• Ensure consistent delivery of BGO and client metrics and expectations
• Maintain a high level of customer satisfaction through professional support
• Update and maintain customer records with accurate and relevant information
• Support customers in updating their account information as required

Key Skills:

• Expert in Tamil language, along with English
• Strong interpersonal and problem-solving skills
• Ability to multitask and work in a fast-paced environment
• Customer-centric approach with attention to detail
• Basic computer knowledge and adaptability to systems