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    Job · 11379105

    Globiva logo

    Tamil and Malayalam Executive

    Globiva · Hyderabad · onsite · Posted 70d ago

    ₹2.0L - ₹2.8L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    Tamil & Malayalam Speaking Customer Support Executive

    Job Title: Customer Support Executive Tamil / Malayalam

    Location: Somajiguda, Hyderabad Onsite

    Salary: 20,000 23,000 CTC

    In-Hand Salary: 16,000 19,000 per month

    Incentives: Performance-based incentives available

    Joining: Immediate joiners preferred

    Job Description

    We are hiring Tamil and Malayalam-speaking candidates for our customer support process in Hyderabad. The ideal candidate should have good communication skills in the respective regional language and be comfortable working from the office.

    Key Responsibilities

    - Handle customer queries and provide appropriate solutions.

    - Communicate effectively with customers in Tamil or Malayalam.

    - Maintain a high level of customer satisfaction.

    - Follow process guidelines and achieve assigned performance targets.

    - Maintain accurate customer information and interaction records.

    Requirements




    Preferred candidate profile


    - Tamil or Malayalam language proficiency is mandatory.

    - Good communication and interpersonal skills.

    - Customer service or BPO experience will be an added advantage.

    - Candidates who can join immediately are highly preferred.

    - Comfortable working in an onsite environment at Somajiguda, Hyderabad.

    What We Offer

    - Competitive salary package of 20K23K CTC.

    - 16K–19K in-hand salary.

    - Performance-based incentives.

    - Opportunity to work in a professional BPO environment.


    Sourced from naukri

    Skills

    Customer ExperienceCustomer EngagementOutbound CallingLoan Processing

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹2L – ₹2.8L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

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    Tamil and Malayalam Executive · waiting for your command