Talent System Administrator - JSON

We are seeking a JSON Developer to help build and enhance features within our SaaS talent marketplace through Eightfold AI. This role combines hands-on coding, particularly working with JSON-driven configurations and integrations, with ongoing support for end-user and internal technical issues. You will contribute to UI-related enhancements, implement platform changes, and help troubleshoot and resolve production support queries.

Key Responsibilities:

• Develop and maintain features, enhancements, and platform changes for the talent marketplace using JSON-based approaches.
• Support UI updates and improvements that are driven by configuration, data models, and front-end/back-end integration patterns.
• Build, test, and document changes to ensure releases meet quality and reliability expectations.
• Investigate and resolve technical issues reported through the support process, including reproducing bugs and analyzing logs, requests, and responses.
• Collaborate with stakeholders (e.g., product, operations, support, and engineering teams) to translate requirements into working solutions.
• Provide timely, accurate support for platform-related inquiries, including root-cause analysis and follow-up actions.
• Maintain clear technical documentation for implemented changes, troubleshooting steps, and known issues.
• Participate in iterative improvements to development and support workflows.
• Design and co-own end-to-end integration architecture.
• Define data migration strategy (initial loads, delta syncs, reconciliation).
• Lead technical discovery workshops with stakeholders.
• Establish integration design patterns and governance standards.
• Provide technical leadership across delivery lifecycle.

Required Qualifications:

• SQL and ETL tools explicitly.
• Data modeling and transformation experience.
• Experience with integration frameworks (REST, SSO, middleware).
• Experience leading implementations or technical workstreams.

Preferred Qualifications:

• Experience with UI-related enhancements (e.g., implementing configuration changes that affect screens, workflows, or user experiences).
• Familiarity with common SaaS deployment practices, release cycles, and support/incident workflows.
• Experience with scripting or programming languages commonly used alongside JSON (e.g., JavaScript/TypeScript, Python, Java, or C#).
• Experience using API testing tools and log/telemetry sources to diagnose issues.
• Knowledge of learning-focused workflows or education technology platforms.

Success in This Role:

You will be effective when you can consistently turn JSON-driven requirements into reliable platform updates and when you can support production operations by quickly diagnosing issues, fixing defects, and communicating resolutions.