Talent Acquisition Specialist

Position Summary

The Interview Specialist supports the hiring process by coordinating interviews, managing temporary staffing requests, and serving as a liaison between candidates, hiring managers, Talent Acquisition, and staffing agencies.

This role is responsible for ensuring a smooth and timely interview scheduling process, maintaining accurate staffing records, and supporting temporary workforce fulfillment. The Interview Specialist contributes to a positive candidate and hiring manager experience through effective communication, organization, and follow-through.

Key Responsibilities:

Interview Coordination

• Conduct phone interviews and document candidate responses, effectively screening candidates in or out of the recruitment process based on position requirements.
• Determine whether candidates move forward to the next step in the hiring process.
• Schedule interviews for hourly positions across designated locations and coordinate availability between candidates and hiring managers.
• Communicate interview details, confirmations, updates, and follow-up information via phone, text, and email.
• Rescheduling interviews as needed to accommodate changing business needs.
• Update candidate statuses and maintain accurate interview records within the appropriate recruitment systems (UKG).
• Track interview attendance and escalate scheduling concerns when appropriate.
• Answer incoming candidate inquiries and provide requested information or assistance.
• Support efforts to improve candidate interview attendance, engagement, and overall candidate experience.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Temporary Staffing Administration

• Create and process temporary labor work orders.
• Obtain required approvals prior to work order activation.
• Coordinate staffing requests with approved staffing agencies.
• Monitor work orders from submission through fulfillment.
• Maintain accurate documentation of temporary staffing activity.
• Track open and filled with temporary staffing requests.

Staffing Agency Coordination

• Serve as the primary point of contact for staffing vendors.
• Communicate staffing requirements and timelines.
• Follow up on candidate submissions and placement status.
• Maintain professional working relationships with agency partners.
• Escalate fulfillment concerns when staffing needs are not being met.

Reporting and Administration

• Maintain accurate recruiting and staffing records.
• Provide routine staffing updates to Talent Acquisition leadership.
• Monitor key operational metrics, including:
• Interview scheduling turnaround time
• Candidate show rates
• Temporary staffing fill rates
• Work order processing accuracy
• Assist with reporting and data audits as requested.

Requirements & Qualifications:

• High school diploma or equivalent, Required
• 5-9 year of experience in a business, office, or customer service environment, Required
• Basic understanding of Human Resources principles
• Strong attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Effective time management and organizational skills
• Analytical and problem-solving skills
• Maintain confidentiality
• Working knowledge of Continuous Improvement
• Proficient computer skills, including experience with Microsoft Office Suite, internet, and document management systems
• Ability to handle multiple projects simultaneously within established time constraints
• Ability to work independently as well as in a team environment
• Ability to perform under strong demands in a fast-paced environment
• Respond professionally to candidate interviews and inquiries
• Display empathy, understanding, and patience with employees and external customers
• Work professionally with customers and co-workers to efficiently serve customers while treating all individuals with enthusiasm and respect

Shift: Night Shift – 6:30 PM - 3:30 AM.

Mode: Should be willing to work 5 days a week at Office but as of now Hybrid – 2 days WFH, 3 days WFO.

Notice Period: Available to start immediately – under a notice period of max 15 days