Talent Acquisition Manager

Job role: Talent acquisition manager (Front office, technicians, security guard roles)

Department: Human resources

Job experience: Min. 5 years

Location: Mumbai, HQ

About The Hosteller

We opened our first hostel in 2015 on a simple bet: that where you stay should be the reason you meet people, not just somewhere to sleep. 11 years on, we operate 75+ hostels across India. Working here looks like that too. Teams are small, decisions are close to the ground, and what you build shows up in a real property with real guests within weeks. You will work across functions, you will own things earlier than you expected and be trusted to fix what you find broken.

Role overview

Owns the funnel, the supply base and the team for the volume lane: general managers, front office managers/executive/associates, cafe managers/asst. managers, multi-skilled technicians, security guards, etc.. The manager builds and holds the pipeline the team close from and is judged on whether people report on the day rather than on offers released.

Responsibilities

• Build quarterly and monthly hiring plans, forecast with operations hostel by hostel, plan pre-opening against timelines, build a healthy funnel/pool of candidates, at all time
• Keep the team supplied with screened-ready candidates on every open role, and with enough overage to survive the drop-off
• Decide when a role opens and when it closes and manage the finite portal slots against live demand rather than leaving postings running
• Work the supply relationships continuously: contractors, NGO partners, skilling partners, culinary and ITI institutes, local vendors and field drives in tier 2 and 3 markets
• Track performance by source and by cost, negotiate on conversion to joiner rather than profiles shared, track ninety-day retention by partner and optimise the referral programme
• Allocate roles by volume, urgency and location difficulty, set weekly and monthly targets, and act as the escalation point for any requisition at risk of missing a batch or an opening
• Sign off verification for housekeeping supervisor and chef, ensure medical clearance for every kitchen hire, and own the in-hand salary, food, accommodation, weekly off and salary date conversation
• Track the quality of the team's work and not only its volume, and carry absolute belief in the company's vision and culture into every conversation with a joining candidate

Qualifications

• MBA or PGDM in HR or a related field
• Min. 5 years in high-volume blue collar hiring, in hospitality or another ops-heavy business
• Proven contractor, NGO and skilling-partner management
• Comfortable running field drives and mass sourcing, not only portals
• Absolute belief in the company's vision and culture, and the ability to sell it