Talent Acquisition Lead

About AiSensy

AiSensy is a rapidly growing B2B SaaS company and a leading WhatsApp Engagement Platform, empowering 250,000+ merchants and enabling over 8 billion+ WhatsApp messages. We are on a mission to redefine how businesses engage with their customers through AI-powered automation and cutting-edge solutions.

Role Overview

Talent Acquisition Lead will be responsible for executing and scaling hiring strategies, managing the end-to-end recruitment process, and leading a team of recruiters to achieve aggressive hiring goals. This role requires strong leadership, operational excellence, and strategic thinking to ensure that AiSensy attracts top-tier talent across tech, product, marketing, sales, and operations.

Key Responsibilities

1. Strategy & Planning

• Collaborate with leadership to forecast hiring needs and build quarterly hiring plans.
• Create and own Talent Acquisition OKRs, aligned with business objectives.
• Develop sourcing strategies for tech, non-tech, and leadership hiring.
• Benchmark industry best practices for recruitment in the SaaS and startup ecosystem.

2. Recruitment Execution

• Drive end-to-end hiring process: job posting, sourcing, screening, interviewing, and offer closure.
• Implement data-driven hiring practices to track metrics such as TAT (Time to Hire), quality of hire, and cost per hire.
• Build and maintain a strong talent pipeline for future requirements.
• Partner with department heads to define JD clarity, interview panels, and evaluation frameworks.

3. Team Leadership

• Lead, coach, and manage a team of recruiters and sourcing specialists.
• Set clear performance metrics and create a culture of accountability and excellence.

4. Process & Systems

• Build robust recruitment processes, SOPs, and scalable workflows.
• Implement and manage recruitment tools like ATS, AI-powered sourcing, and candidate tracking systems.
• Collaborate with HR and Operations to ensure smooth onboarding experiences.

5. Employer Branding

• Partner with the marketing team to amplify AiSensy's employer brand across platforms like LinkedIn, AngelList, etc.
• Develop initiatives to attract top talent, including campus drives, hackathons, referral programs, and networking events.

Required Qualifications

• Experience: 5–10 years in talent acquisition, with at least 2+ years leading a team.
• Proven experience in high-growth startups or SaaS companies.
• Strong knowledge of tech hiring (engineers, product managers, data analysts).
• Hands-on experience with ATS systems, LinkedIn Recruiter, and AI sourcing tools.
• Exceptional stakeholder management and negotiation skills.
• Analytical mindset with data-driven decision-making abilities.