Talent Acquisition Executive

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India, Australia, South Africa and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies

Job Title: Coordinator/Executive – Talent Acquisition

Job Type: Full Time

Grade: H

Function/Department: Human Resources

Reporting to: Assistant Manager/Manager

Pay Range: Not Disclosed

Role Description: The role is responsible for efficiently managing various aspects of the talent acquisition process, including coordinating candidate interviews, scheduling, job posting management, maintaining recruitment records, and providing critical administrative support to ensure a streamlined and successful recruitment cycle.

Roles & Responsibilities

• Create, post, and manage job openings on various job boards and platforms, ensuring accurate and up-to-date information.
• Schedule and coordinate candidate interviews, ensuring a smooth and positive interview experience.
• Manage the applicant tracking system (ATS), update candidate information, and ensure data accuracy.
• Serve as a primary point of contact for candidates, providing timely responses to inquiries and interview scheduling.
• Offer administrative assistance to the Talent Acquisition team, including document management, email correspondence, and maintaining interview calendars.
• Maintain records and documentation related to the recruitment process, ensuring data integrity and compliance.
• Ensure a positive candidate experience by delivering clear communication, prompt responses, and a professional and welcoming atmosphere.
• Collaborate with hiring managers to schedule interviews and gather feedback, facilitating the decision-making process.
• Analyze and report on recruitment metrics, including time-to-fill and source effectiveness, to identify areas for improvement.
• Ensure that the recruitment process complies with all relevant laws, regulations, and company policies.
• Engage with various stakeholders, including candidates, hiring managers, and other team members, to promote effective recruitment coordination.
• Identify opportunities for process improvement and the use of technology to enhance the efficiency of the talent acquisition process.

Preferred Educational Qualifications

• Graduate or Postgraduate degree in Human Resources Management

Preferred Work Experience

• Relevant work experience in HR or a related field
• Relevant experience in candidate relationship management or talent acquisition operations/coordinator role.or similar positions, where you have actively participated in the hiring process.

Competencies & Skills

• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills for clear and professional correspondence with candidates, hiring managers, and other stakeholders.
• Attention to detail and accuracy in data handling.
• Familiarity with ATS software to efficiently manage candidate data, track progress, and ensure a smooth recruitment process
• Ability to maintain accurate recruitment records and use data to analyze and improve the talent acquisition process.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com