TA & Operations Coordinator

Location: Gurugram, Haryana
Experience: 5- 8 Years
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
Work Mode: Work From Office

Required Skills & Experience:

• 5- 8 years of relevant experience in account management, training operations, corporate training, business development, recruitment, or trainer sourcing.
• Experience coordinating with corporate clients, universities, trainers, and external stakeholders.
• Strong relationship management, communication, negotiation, and follow-up skills.
• Ability to source and evaluate trainers and manage multiple requirements simultaneously.
• Experience in scheduling, calendar management, programme coordination, and operational execution.
• Strong organizational skills with attention to detail and ownership of deliverables.
• Proficiency in MS Excel, PowerPoint, Google Sheets, and other coordination tools.
• Ability to work in a fast-paced, client-focused environment.

Key Responsibilities :

1. Account Management & Client Coordination

• Build and maintain strong relationships with corporate clients, universities, and institutional partners.
• Understand client training requirements and coordinate the delivery of suitable training solutions.
• Act as the primary point of contact for clients and ensure timely communication and follow-ups.
• Identify opportunities to strengthen existing accounts and support business growth.

2. Trainer Sourcing & Relationship Management

• Source, identify, evaluate, and onboard trainers, subject matter experts, and industry professionals based on client requirements.
• Build and maintain a database of qualified trainers across different domains and skill areas.
• Discuss trainer availability, expertise, commercial terms, and programme requirements.
• Coordinate with trainers to confirm assignments and ensure alignment with client expectations.

3. Sales & Business Development Support

• Coordinate with the Sales team to understand new client requirements and convert them into actionable training assignments.
• Support client proposals, trainer profiles, quotations, and training programme documentation.
• Follow up with prospective clients, corporates, and universities to support business opportunities.
• Maintain regular communication with stakeholders to ensure timely closure of requirements.

4. Training Operations & Programme Execution

• Coordinate end-to-end execution of training programmes, workshops, and learning initiatives.
• Block trainer calendars, schedule sessions, and ensure timely confirmation from all stakeholders.
• Manage training calendars, session logistics, participant coordination, and programme documentation.
• Monitor programme delivery and resolve scheduling or operational challenges.
• Collect feedback from clients, trainers, and participants to improve service quality.

5. Recruitment & Resource Sourcing

• Manage sourcing and hiring of trainers, training professionals, and other resources as per business requirements.
• Screen profiles, assess suitability, coordinate interviews, and facilitate onboarding.
• Maintain updated records of trainer availability, recruitment pipelines, and resource allocation.

6. Reporting & Administration

• Maintain trackers for client accounts, trainer sourcing, hiring, training schedules, and programme status.
• Prepare regular MIS reports and operational updates for management.
• Ensure timely completion of documentation, invoicing coordination, and other operational formalities.