TA Customer Success & AI Operations Partner

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Role Type : 12 Month Contract Role Summary We are looking for someone who can support Talent Acquisition operations while also contributing to AI, automation, and process improvement initiatives across APAC hiring teams. This role goes beyond traditional interview coordination. Along with managing scheduling and candidate communication, the role will work closely with TA Operations on improving workflows, exploring AI-enabled solutions, and driving operational efficiency.

Ideal For Someone With a Mix Of

• coordination + operations mindset
• interest in AI / automation
• curiosity around HR technology
• problem-solving attitude Key Responsibilities
• Manage interview scheduling across APAC markets and time zones
• Partner with Recruiters, Hiring Managers, and candidates for smooth interview coordination
• Deliver strong candidate experience through timely communication
• Support adoption of tools like MS Bookings, Copilot, AI workflows, and automation solutions
• Identify opportunities to simplify manual processes and improve operational efficiency
• Support TA Operations projects related to AI, reporting, workflow improvement, and process standardization
• Maintain scheduling accuracy and operational SLAs

Skills Experience Must Have

• Strong coordination and communication skills
• High attention to detail
• Comfortable working with calendars, virtual meeting tools, and operational processes
• Interest in AI, automation, HR technology, or process improvement
• Ability to manage multiple stakeholders and activities simultaneously

Preferred

• Exposure to HR Operations, TA Operations, HR Technology, or Transformation projects
• Familiarity with MS Bookings, Power Automate, Copilot, or similar tools
• Tech / Engineering / Analytics educational background is a plus Why Join
• Exposure to AI-enabled Talent Acquisition practices
• Opportunity to work on HR transformation initiatives
• Regional APAC role with cross-market exposure
• Chance to build and experiment with operational improvements and automation ideas We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.