Systems Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

• Own the endtoend lifecycle (implementation, upgrades, migrations and operations) of LKS platforms, including:
  • Ixiasoft CCMS
  • Seclore DRM
  • Learning Management System (LMS)
  • VFI platforms
  • Translation Management Systems
• Ensure platforms are secure, scalable, reliable, and usercentric.
• Drive execution with urgencyidentify issues early, remove blockers, and deliver outcomes.

• Apply prior experience as a software developer or IT systems administrator to guide architecture, integrations, and troubleshooting.
• Lead enterprise system implementations, upgrades, and major releases.
• Ensure sound system design, clean integrations, and operational excellence.
• Maintain strong technical credibility with IT, architects, admins, and vendors.

• Lead and develop a global team spanning:
  • Platform administrators
  • Content ontology and information architecture
• Establish clear ownership, accountability, SLAs, and escalation models.
• Align content structure, metadata, and system capabilities to maximize reuse, discoverability, and scalability.

• Partner closely with LKS leadership and Corporate IT to align business strategy with technical architecture.

• Serve as the systems leader interfacing with LKS business leaders, Corporate IT, Cybersecurity, and vendors.
• Communicate clearly and influence effectively at executive, business, and technical levels.

• Stay current with AI, automation, content intelligence, and learning technologies.
• Drive practical AI adoption to improve:
  • Content creation and reuse
  • Search, discovery, and personalization
  • Translation efficiency
  • Learning analytics and automation

• Masters degree in computer science, Engineering, Information Systems, or equivalent experience.
• 15+ years experience in enterprise systems and platforms.
• Prior handson experience as a developer and/or IT systems administrator.
• Proven experience leading:
  • Enterprise system implementations and upgrades
  • SaaS and platform transformations
• Strong familiarity with Content Management Systems and Learning Management Systems.
• Prior experience working in multinational companies in global roles.
• Excellent communicator with a bias for action.
• Gogetter mindsetdynamic, proactive, and resultsdriven.
• Operates comfortably at strategy + execution levels.
• Builds trust quickly across cultures, geographies, and functions.