Systems Engineering SPECIALIST - MDM
NTT DATA BUSINESS SOLUTIONS · Bengaluru · onsite · Posted 62d ago
Undisclosed3–6 yrsfulltimeSourced from
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About this role
Job Summary
We are currently seeking a Systems Engineering Specialist - MDM to join our team in Bangalore, Karnataka, India. This is a senior advisory role responsible for defining, governing, and stabilizing large-scale Mobile Device Management (MDM) and Endpoint Management services. The role combines deep technical authority with consulting, transition leadership, and operational oversight across enterprise customers.
Responsibilities - MDM / UEM Engineering Operations - Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE.
- Manage large-scale device estates across iOS, Android, Windows, and macOS platforms.
- Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access.
- Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization.
- Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis.
- Define MDM architecture standards, security baselines, and governance models.
- 24/7 support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune.
- Advance level of knowledge about Intune/SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway.
- Expert knowledge of current software: Microsoft Endpoint Manager (Config Manager, Intune).
- Interfaces with customer and account-based teams on projects.
- Performs complex troubleshooting activities and acts as a mentor for team providing technical insights, developing product knowledge and best practices.
- Provides 3rd-level technical support in resolving internal and customer technical issues.
- Responsible for providing configuration management services to Account Focused/leveraged accounts.
- Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune.
- Knowledge in Infrastructure Management using SCCM and co-management.
- Very sound knowledge on various Imaging engines and Windows 10 imaging technology.
- Able to develop custom deployment scripts; VBS, batch, PowerShell.
- Understanding on Package server, Task server, server concepts.
- Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issue.
- Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients.
- Knowledge of SCCM Client management Suite all Levels.
- Should be able generate custom reports using SQL queries.
- Should be able to handle Sev 1 / 2 scenarios. Single point of escalation to all technical issues.
- Monitor and maintain high compliance rates for software distribution, workstation patching, and SCCM client health.
- Conduct regular SCCM cleanup activities and generate custom reports using SCCM reporting tools.
- Upgrade the SCCM infrastructure to ensure optimal performance and security.
- Configure Boundaries, Boundary Groups, Discovery Methods, and compliance baselines.
Sourced from naukri
Skills
configuration managementcloud managementAutopilotEndpointIntuneCustom ReportsConditional AccessClient SuccessInfrastructure ManagementBankingAndroiddeploymentcloudArchitectureEndpoint ManagementcomplianceMicrosoft AzureArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
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NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
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