Systems Engineering SENIOR SPECIALIST - MDM
NTT DATA BUSINESS SOLUTIONS · Noida · onsite · Posted 55d ago
Undisclosed8–13 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Required Skills
We are currently seeking a Senior Systems Engineering Specialist - MDM Endpoint (Grade 9) to join our team in Noida.
Experience: 9-12 years of experience in Endpoint Management and Mobile Device Management services.
Role Overview: This role leads advanced operational support and delivery for MDM and Endpoint services, acting as an L3 escalation point and supporting migrations and transitions.
Responsibilities
- MDM Endpoint Management: Support Mobile Device Management (MDM) and Endpoint services using Microsoft Intune and other UEM tools.
- Manage and support devices across iOS, Android, Windows, and macOS platforms.
- Support MEM, MAM, MCM policies, device enrollment, compliance, and security configurations.
- Operations Support: Provide L1/L2/L3 support based on role scope for endpoint and mobility services.
- Troubleshoot device, application, and policy-related issues.
- Follow ITIL-based incident, problem, and change management processes.
- Implementation Projects: Support endpoint deployments, upgrades, and onboarding activities.
- Execute tasks related to Windows 10/11 upgrades, Autopilot, and device lifecycle management.
- Assist with automation, documentation, and reporting activities.
- Collaboration Documentation: Work closely with team members and cross-functional teams.
- Maintain accurate documentation, SOPs, and knowledge articles.
- Provide regular updates and communicate effectively with stakeholders.
Required Skills
- Microsoft Intune / Endpoint Manager
- Airwatch
- Windows 10/11, iOS, Android, macOS
- Basic PowerShell scripting
- Understanding of ITIL processes
- Strong communication skills
Sourced from naukri
Skills
AutomationScriptingMDMdevice managementsystems engineeringmobile device managementChange ManagementIntuneAndroidL3 SupportOnboardingCommunication SkillsoperationsEndpoint ManagementcompliancePowershell
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
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NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
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