PUNE · FULLTIME
Systems Engineer - IT Service Management

Infosys BPM
Pune · onsite · Posted 13d ago
Sourced from
Undisclosed2–3 yrsfulltimePune
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Section · 01
About this role
Job Description
- Provide day-to-day support for desktops, laptops, and softphones
- Basic knowledge of servers (AD, DNS, DHCP)
- Handle incidents and service requests, ensuring SLA adherence and root cause resolution
- Support basic LAN infrastructure (switches, routers, firewalls)
- Troubleshoot endpoint OS issues and ensure security compliance
- Understanding of IT asset management
- Support remote and floor users based on ticket assignments
- Knowledge of WVD/AVD, and exposure to Genesys/AWS is an added advantage
- Flexible to work in shifts and coordinate across geographies
BE
Preferred Skills - TIG->Standard TIG
Computers Communications Division
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Section · 02
Skills
IT Asset ManagementDNSit service managementfirewallsamazon web servicesEndpointRoutersSecurity ComplianceSLAcompliance
Section · Company
About Infosys BPM

Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
Employees rate it well for
Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830
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