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    Job · 13163984

    Astreya logo

    Systems Engineer III

    Astreya · Bengaluru · onsite · Posted 60d ago

    Not disclosedFresherfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Endpoint & Device Management :-

    • MacOS endpoint management — enrollment, configuration profiles, patch management, and policy enforcement via MDM (JAMF or equivalent)
    • Troubleshoot and resolve advanced macOS issues; maintain endpoint compliance posture with the security team

    Identity & Access Management : -

    • Administer and troubleshoot Okta — SSO, MFA policies, application assignments, and lifecycle management
    • Handle escalated access issues; support and maintain Active Directory accounts, group policies, and Ous

    Network & Connectivity : -

    • Troubleshoot VPN connectivity via GlobalProtect and Zscaler ZPA/ZIA; apply networking fundamentals (DNS, DHCP, VLANs, firewall rules) to resolve connectivity issues
    • Collaborate with network and security teams on escalated cases requiring deeper infrastructure context

    Collaboration & Productivity Tools :-

    • Serve as escalation point for Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing
    • Manage and troubleshoot Zoom Rooms, Zoom Phone, and video conferencing hardware

    Security & Compliance :-

    • Apply endpoint security principles — EDR tooling, patch compliance, and security policy enforcement
    • Support security-related incidents; follow and help maintain IT security standards and audit requirements

    Escalation Handling & Collaboration :-

    • Bridge Level 1 service desk and technology service owners; manage complex cross-platform tickets end-to-end
    • Document solutions, create runbooks, and contribute to the knowledge base to reduce repeat escalations

    Sourced from foundit

    Skills

    Active DirectoryExchange OnlineMicrosoft 365OktaTeamsZoom PhoneEDR toolingZoom RoomsGlobal ProtectSecurity policy enforcementZScaler ZPAIdentity Access ManagementSharepointOnedriveEndpoint & Device Management

    About Astreya

    Astreya logo

    Astreya

    IT Services & Consulting

    201

    employees

    2001

    25 years old

    San Jose, California

    US

    ₹10.8L PA avg

    Avg at Astreya

    About

    Astreya specializes in IT solutions, enhancing operational efficiency and driving innovation for global organizations through tailored technology services.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.5

    Career growth

    2.3

    Work-life

    4.2

    Employees rate it well for

    Work-Life Balance39Job Security35

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    Systems Engineer III · waiting for your command