VADODARA · FULLTIME
System Support Engineer

Parul university
Vadodara · onsite · Posted 8d ago
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Section · 01
About this role
Parul University is looking for a dedicated and technically skilled L1 / L2 IT & System Support Engineer to join our dynamic IT team.
Key Responsibilities
• Desktop & laptop troubleshooting
• Windows OS installation & configuration
• Hardware & software troubleshooting
• LAN, Wi-Fi & basic network troubleshooting
• Printer & peripheral support
• Basic Active Directory & user account support
• Password, login & domain-related assistance
• IT asset management & inventory updates
• User ticket handling and issue resolution
• Escalation of complex issues to L3 team
• On-site IT support to university departments and users
Candidate Profile
• Diploma / Bachelor's degree in IT, Computer Science or related field
• Good knowledge of Windows, hardware and networking
• Basic knowledge of Active Directory, DNS & DHCP
• Strong troubleshooting and communication skills
• Customer/user-focused approach
• Freshers with good technical knowledge may also apply
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Section · 02
Skills
Section · Company
About Parul University

Parul university
Education & Training
375
employees
2015
11 years old
Vadodara/Baroda, Gujarat
India
₹4.7L PA avg
Avg at Parul University
About
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Employee ratings
10 reviews
Culture
2.9
Career growth
2.3
Work-life
2.5
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