System Support Engineer

Role & responsibilities

You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate

reports and take corrective actions.

You will understand complex application systems and find your way through them to debug a business impacting issue.

You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. You will

use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as

early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our

clients.

You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting,

monitoring and identifying the root cause of incidents.

You will efficiently use DevOps tools and practices to deploy and run software.

Preferred candidate profile - immediate joiners