System Executive - IT

Role & responsibilities

• Network & Infrastructure Management: Manage LAN/WAN, VPN, servers, storage, virtualization, and network security.
• System Administration: Maintain Windows servers, VMware environment, Cisco infrastructure, patch management, backups, and software upgrades.
• Technical Support & Troubleshooting: Resolve network, server, hardware, software, and desktop-related issues while ensuring minimum downtime.
• Retail IT Operations Support: Support EPOS systems, printers, scanners, cash drawers, and other retail technology devices.
• Security & Compliance Management: Ensure data security, system integrity, policy adherence, and disaster recovery readiness.
• Vendor & Stakeholder Coordination: Collaborate with corporate teams, service providers, and end users to ensure SLA compliance and smooth IT operations.
• User Support & Training: Assist users with technical issues, requirements analysis, system usage, and training needs.

Preferred candidate profile