System Engineer

About NCS India

NCS India Delivery Center (IDC) is an IT services provider for global NCS. We help integrate the core expertise of NCS global group of companies to deliver complete business solutions in the areas of IT Consulting, Managed Infrastructure Services, Application Services and Testing. IDC provides solutions to a variety of industry verticals such as Telecommunications, Education, Taxation, Bank, Travel, Energy & Power, E-Commerce, Finance and Healthcare. We envision to help our global clients across key industries to implement the latest in technology and accelerate their digital transformation journey. For more information, visit https://www.ncs.co/en-in/

Your role is only the beginning!

We are looking for an L2 Support Engineer / System Engineer to provide application support for systems built on Java and Spring Boot. The role involves incident management, troubleshooting, monitoring, and ensuring application stability in production environments.

What will you be expected to do

Total experience : 2 to 5 years

Key Responsibilities

• Provide Level 2 support for Java/Spring Boot-based applications

• Investigate, analyze, and resolve production incidents and service requests

• Perform root cause analysis (RCA) and implement preventive measures

• Monitor application health using dashboards, logs, and alerts

• Support deployment activities across SIT, UAT, and Production environments

• Collaborate with L3/Development teams for bug fixes and enhancements

• Handle API-related issues (REST services, integrations)

• Validate fixes and support release management

• Maintain documentation for incidents, known issues, and resolutions

• Ensure adherence to SLA/SLAs and timely resolution of issues

Ready to start your extraordinary journey with NCS!

Send us your resume at [HIDDEN TEXT] with the position name in the subject line.

• Click HERE to view more openings at NCS India.