System Engineer

Role Overview

We are seeking a hands-on engineer with strong expertise in application monitoring, observability, and integration, capable of owning application support from development through production. The ideal candidate combines monitoring tool expertise (AppDynamics/Zabbix) with solid programming and API integration skills to support end-to-end application lifecycle management.

Key Responsibilities

• Monitor, troubleshoot, and optimize application performance using observability tools (AppDynamics, Zabbix or any other tools)
• Onboard new applications onto monitoring platforms and manage tool migrations (e.g., AppD to Zabbix or Similar)
• Design and implement integrations between systems using REST APIs
• Develop and maintain automation scripts and tools using Python
• Support the full application lifecycle from development and deployment through production support
• Manage code effectively, including version control, branching, and release processes
• Collaborate with development and operations teams to resolve incidents and improve system reliability
• Contribute to root cause analysis and drive continuous improvement in monitoring and support processes

Required Skills & Experience

• Hands-on experience with AppDynamics and/or Zabbix (or similar APM/monitoring tools)
• Strong understanding of observability principles metrics, logs, tracing, alerting
• Proficiency in REST API design, integration, and troubleshooting
• Solid Python programming and scripting skills for automation
• Experience with code management tools (e.g., Git) and CI/CD workflows
• Practical experience supporting applications in production environments
• Strong analytical and problem-solving skills
• Ability to work independently on system-level integration challenges

Good to Have

• Experience with cloud platforms (AWS/Azure/GCP)
• Exposure to containerization (Docker/Kubernetes)
• ITIL or incident management process familiarity