System Engineer

Responsibilities

• Own and evolve thesystem-level architecture of a Windows-based IVD software product deployed to customer environments.
• Act as asystem-level technical authority, influencing architecture and design decisions without formal people management.
• Design, configure, and support product deployments using IIS, SQL Server, WSL, and Docker across on-premises, virtualized, and cloud environments.
• Anticipate, identify, and mitigate environment-specific risks across Windows and Linuxsystems, virtual machines, containers, networking, and cloud infrastructure.
• Support and stabilize a distributed product maintained over multiple years across a large enterprise install base (100+ customer installations).
• Lead deep root-cause analysis of complex issues spanning application behavior, operatingsystems, databases, containers, and infrastructure.
• Define, document, and enforce supported deployment models, environment assumptions, constraints, and known failure modes.

• Partner early with softwareengineering to surface non-obvioussystemdependencies, scalability limits, and operational risks.
• Contribute to containerized and orchestrated deployment strategies; experience with ECS or Kubernetes is a plus.
• Influence CI/CD pipelines and release processes to improve reliability, repeatability, and diagnosability in regulated environments.
• Apply security best practices to productsystems, including hardening, access control, patching strategies, and vulnerability management.
• Drive improvements in observability through logging, monitoring, diagnostics, and operational tooling.
• Develop and maintain automation scripts to reduce manual configuration, increase consistency, and eliminate classes of environment-related issues.
• Ensuresystemdesigns, configurations, and documentation meet IVD regulatory and quality expectations.
• Create and maintainsystemarchitecture documentation, deployment guides, and operational playbooks.

• Bachelors degree in Computer Science,Engineering, or a related field, or equivalent practical experience.
• A minimum of 6 – 7 years of experience supporting commercial product software.
• Deep hands-on experience with Windows Server environments, including IIS and SQL Server in production.
• Strong working knowledge of Linuxsystems (e.g., Ubuntu, RHEL-based distributions) in product deployments.
• Proven experience with Docker and containerized application deployments.
• Experience supporting products deployed across virtualized environments (VMware, Hyper-V) and cloud infrastructure.
• Hands-on experience with AWS services such as EC2, VPC, IAM, and storage services.