System engineer - Laptop & Desktop Support
Questa Global · Ahmedabad · onsite · Posted 71d ago
Not disclosed3–5 yrsfulltimeSourced from
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About this role
Job Requirements
Around 3 years of experience
All Desktop Problems ( Hardware and Software)
Around 3 years of experience
- Diploma or Degree with good communication skills
- Good understanding of work/support environment
- Good experience in installation and troubleshooting of desktops/laptops, printers
- Good experience on installation of Windows XP and MS-Office
- Knowledge of Windows Domain, Servers, DHCP and DNS
- Installation and troubleshooting of Antivirus software
- Good knowledge on outlook client
- Good experience on installation of desktops/laptops, printers
- Asset / Inventory management
- All Desktop Problems ( Hardware and Software)
- Monitoring Antivirus and Systems Performance
- Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
- Maintain all the assets and update the asset database at regular intervals.
- Provide regular technical support for desktops, laptops, printers, and peripherals,
- Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
- Performs miscellaneous job-related duties as assigned by Manager
- Troubleshooting AN / VPN issues for clients
- Close all assigned tickets in the ticketing system within SLA
- Follow IT policies and procedures to execute daily work
- Provide Executive support to Management on a need basis
All Desktop Problems ( Hardware and Software)
- Monitoring Antivirus and Systems Performance
- Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
- Maintain all the assets and update the asset database at regular intervals.
- Provide regular technical support for desktops, laptops, printers, and peripherals,
- Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
- Performs miscellaneous job-related duties as assigned by Manager
- Troubleshooting AN / VPN issues for clients
- Close all assigned tickets in the ticketing system within SLA
- Follow IT policies and procedures to execute daily work
- Provide Executive support to Management on a need basis
Sourced from foundit
Skills
Mail SupportBasic network support troubleshootingInstallation and troubleshooting of Antivirus softwareInstallation and troubleshooting of desktopsInstallation of Windows XPKnowledge of Windows Domain ServersKnowledge on Outlook clientTechnical support for Operating systemsAsset & Inventory Management
About Questa Global
Questa Global
Recruitment
11-50
employees
2010
16 years old
Gurgaon
India
₹10.6L PA avg
Avg at Questa Global
About
Questa Global provides comprehensive business management solutions, leveraging extensive industry experience to enhance human capital services and organizational performance.
Industries
Recruitment
Employee ratings
10 reviews
4.0/ 5
Culture
3.9
Career growth
3.1
Work-life
3.5
Employees rate it well for
Company Culture43Work-Life Balance42
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