REMOTEFULLTIME
System Engineer, Identity
Replicon Software
Remote · remote · Posted 6d ago
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Undisclosed2–6 yrsfulltimeRemote
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Section · 01
About this role
Identity & Access Management (Primary Focus)
- Own the design, administration, and continuous improvement of Microsoft Entra ID and Active Directory, including user lifecycle management, hybrid identity, directory synchronization, and authentication services.
- Manage Active Directory domain services, replication, domain controllers, DNS integration, FSMO roles, Group Policy, and overall directory health.
- Design and support Conditional Access, MFA, passwordless authentication, and identity security controls aligned to Zero Trust principles.
- Manage Enterprise Applications, App Registrations, SSO integrations (SAML, OAuth, OIDC), SCIM provisioning, and access automation.
- Drive identity governance practices including RBAC, least-privilege access, access certifications, and integration with Saviynt.
- Automate identity operations using PowerShell, Microsoft Graph, and workflow automation platforms to improve efficiency and user experience. Messaging & Collaboration (Supporting Scope)
- Administer Exchange Online, hybrid mail flow, and Microsoft Teams, including distribution lists, shared mailboxes, and transport rules.
- Troubleshoot escalated issues related to mail delivery, Outlook, calendaring, and their integration with identity services.Operations, Reliability, and Incident Management
- Own resolution of complex incidents and service requests through ITSM platforms (e.g., ServiceNow), ensuring timely communication and adherence to SLAs.
- Lead or participate in on-call rotation and major incident response as a senior escalation point.
- Drive root cause analysis and problem management, translating recurring issues into permanent fixes and system improvements.Automation and AI-Driven Process Improvement
- Design and maintain PowerShell scripts and automation workflows (including Microsoft Graph API) that streamline identity and access operations end-to-end.
- Champion an automation-first approach, identifying manual processes across identity platform operations that can be eliminated or self-serviced.
- Leverage AI-powered tools such as Microsoft Copilot, scripting assistants, and workflow automation platforms to accelerate troubleshooting, generate scripts, improve documentation, and surface operational insights.
- Apply AI to enhance identity governance activities such as access reviews, anomaly detection, and reporting.User Experience and Continuous Improvement
- Partner with service desk, endpoint, and security teams to resolve identity and access issues and elevate the overall user experience.
- Analyze recurring access and authentication trends; build knowledge base content and self-service capabilities to reduce ticket volume.
- Mentor junior team members on identity concepts, tooling, and troubleshooting methodology. ","
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Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationAccess ManagementDNSGroup PolicyActive Directoryidentity governanceenterprise applicationsExchange OnlinecopilotEndpointConditional AccessAnomaly DetectionGraph APICalendaringAdministrationArtificial Intelligence
Section · Company
About Replicon
Replicon Software
Software Product
771
employees
1996
30 years old
Calgary, Alberta
US
₹12.4L PA avg
Avg at Replicon
About
Time management software to track time invested, expenses & attendance
Industries
Software Product
Employee ratings
10 reviews
3.7/ 5
Culture
3.8
Career growth
3.2
Work-life
4.3
Employees rate it well for
Work-Life Balance37Overall Company37
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