System / Desktop Administrator

Role & responsibilities

• Install, configure, maintain, and troubleshoot desktops, laptops, operating systems, applications, printers, and peripheral devices.
• Provide technical support to employees and resolve hardware, software, application, and endpoint-related issues.
• Manage endpoint security, antivirus/EDR solutions, operating system patches, and security updates.
• Configure, manage, and support domain-joined systems and remote/work-from-home (WFH) endpoints.
• Manage IT asset allocation, inventory, tracking, repairs, replacements, and returns.
• Support employee onboarding, device provisioning, transfers, and offboarding processes.
• Monitor endpoint health, security status, and compliance with company IT standards and policies.
• Maintain accurate documentation of IT assets, endpoints, incidents, and system configurations.
• Coordinate with vendors regarding hardware, software, warranties, and technical support.
• Escalate server, firewall, network, database, and other infrastructure-related issues to the appropriate administrators.

Kindly, drop your resume at [email removed]