System Analyst

Senior Business Systems Analyst

Location: Hyderabad, India

Experience: 8+ Years

Employment Type: Full-Time

Job Summary

We are looking for an experienced Senior Business Systems Analyst to join a high-performing technology team supporting enterprise digital and technology initiatives.

The ideal candidate will have strong experience working at the intersection of business and technology, with hands-on exposure to Microsoft 365, SharePoint Online, Power Automate, and Microsoft Power Platform. The role will involve requirements gathering, business process analysis, solution implementation, Agile delivery, testing, stakeholder management, and production support.

Experience supporting AI-enabled solutions, Generative AI, LLMs, AI Assistants/Copilots, and prompt engineering will be highly valued.

Key Responsibilities

• Partner with business stakeholders, product owners, architects, and engineering teams to understand business needs and translate them into functional solutions.
• Gather, analyze, and document business and functional requirements.
• Create user stories, acceptance criteria, process flows, use cases, and functional specifications.
• Analyze existing business processes and identify opportunities for automation and process improvement.
• Work with Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive, Microsoft Lists, and Forms.
• Develop and maintain Power Automate workflows to automate business processes.
• Support Power Platform, Power Apps, and Power BI solutions where required.
• Support AI-enabled products and solutions throughout the lifecycle, from requirements and testing through deployment, adoption, and enhancements.
• Participate in Agile ceremonies including sprint planning, backlog refinement, demos, retrospectives, and release planning.
• Coordinate with development and technical teams during solution design, configuration, testing, deployment, and production support.
• Prepare test scenarios and test cases, execute User Acceptance Testing (UAT), validate solutions, and track defects.
• Support product roadmap planning, release management, documentation, user guides, and training materials.
• Troubleshoot production issues, workflow failures, access requests, and coordinate resolution with technical teams.
• Support Generative AI / LLM / Copilot initiatives, including prompt engineering and AI automation opportunities.
• Conduct product demonstrations, end-user training, and adoption sessions.
• Identify opportunities for process optimization, automation, and operational efficiency.

Required Skills & Experience

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, Business, or a related field.
• 8+ years of overall IT experience, with at least 4+ years of experience as a Business Analyst, Business Systems Analyst, Product Analyst, or Technology Analyst.
• Strong experience in requirements gathering, stakeholder management, business process analysis, and solution documentation.
• Hands-on experience with:
• Microsoft 365
• SharePoint Online
• Microsoft Teams
• Power Automate
• Microsoft Power Platform
• Working knowledge of Generative AI, LLMs, AI Assistants/Copilots, Prompt Engineering, and Responsible AI.
• Strong experience creating user stories, acceptance criteria, process flows, use cases, and test cases.
• Good understanding of Agile methodologies, Scrum, and Kanban.
• Experience supporting solution implementation, testing, deployment, and production support.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Skills

• Experience with Power Apps and Power BI.
• Experience with Jira, Azure DevOps, Confluence, or ServiceNow.
• Knowledge of SDLC, Release Management, Change Management, and DevOps processes.
• Experience supporting enterprise digital transformation or automation initiatives.

What We're Looking For

We are looking for a hands-on Senior Business Systems Analyst who can bridge business requirements and technology solutions, work effectively with cross-functional teams, and contribute to Microsoft 365, Power Platform, automation, and AI-enabled initiatives.

Location: Hyderabad

Experience: 8+ Years