System Analyst Development, Delivery & Support

1 Senior Software Engineer

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3. PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)

Techno-Functional candidate ready to work on BA/PMO/Production-Support” role with good understanding on

API / SQL.

• Require 6-8 years of experience:

• Development/ Tenchnology PMO.

• Production Support.

• Good understanding of API and SQL.

• Domain knowledge in Banking/Finance/Cards

• Graduation: B.E. / B.Tech in IT/Computers.

• Excellent communication and relationship skills.

• Interact with cross functional teams to understand business needs.

• Create Solution document and Technical Design Documents

• Develop the API / Application with industries best practice and standards.

• Should work independently in individual contributor role on new projects.

• Monitor all aspect of application -Server Performance, API Performance, Exception and interface with

external system.

• Interact with cross teams to understand system issue and follow-up with respective team to get is fixed asap.

• Create/ Review RCA and Solution document, create technical design documents for new requirement.

• Can review the code to optimize it for best performance.

• Understand the encryption and web security aspect for APIs (VAPT)

• Leads the requirements/projects from originating the requirement to its delivery.

• Interact with cross functional business teams to understand business needs and prioritize requirements.

• Understand and identify areas of improvement across businesses and participate in solution identification and

implementation.

• Executed project management functions for technology implementation and upgrades.

• Good in doing documentations.

4. MAJOR CHALLENGES

(Challenges faced on an on-going basis in carrying out the job)

• Requirement capturing with discussion with Business.

• Handling and communicating with multiple stake holders like Business/QA/Support Team/IT/RISK etc.

• Keeping up to date with the latest technology

• Integration of different applications and APIs on different platform

• High volume transaction management and Application support

• Handling Production issues and responsible to communicate to business teams

• Plan for hot and cold deployment in production

• Conduct systematic Root Cause Analysis

• Maintaining the system uptime to 100%

5. DECISIONS

(Key decisions taken by job holder at his/her end)

• Finalizing the Solution design and technical Architecture

• Production issue immediate corrective and preventive actions.

• Team Management

• Upscaling and downscaling of servers as per requirement

• Preparing data structure

• Creation of implementation plan and planning deployment

• Conduct API / Application Testing and QA planning

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• Web server setup and tuning

6. INTERACTIONS

(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work

• All business COEs and support functions

• SMT / Review Meetings

• Internal IT teams

• Infra Team

External Clients

Roles you need to interact with outside the organization to enable success in your day to day work

• Interaction with development partners and vendor resources.

• Interaction with QA team

7. DIMENSIONS

(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions

(These should be quantifiable numerical amounts)

NA

Other Dimensions

(Significant volume dimensions associated with the job)

Total Team Size: 9

Number of Direct Reports: 0

Number of Indirect Reports: 0

Number of Outsourced employees: 15 + 12

Number of locations: 1

Number of products: NA

8. SKILLS AND KNOWLEDGE

(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this

job and not the incumbent)

Educational Qualifications

a) Qualifications

Graduation in computers / IT

b) Work Experience

Experience of 6 – 08 years

c) Mandatory Skills (tasks may differ basis the below mentioned skill sets)

Must have:

• Should have 6– 08 years of experience techno-functional role.

• Well versed with API’s.

4• Should have basics of SQL.

• Should have technical expertise and hands on experience in DOT NET Core, REST API, C#/ PHP / NodeJS /

Python, Java

• Should have strong knowledge of RDBMS- SQL/Oracle/ MySQL and NoSQL DB

• Should have experience in middle layer and web applications development.

• Positive and problem-solving attitude, must work as independent contributor

• Project Management and team building

• Excellent communication skills.

• Excellent relationship skills.

• Strong bias for action & driving results in a high-performance environment.

• Exceptionally high motivational levels and needs to be a self-starter.Role & responsibilities

Preferred candidate profile

Perks and benefits