System Administrator Lead

Role - Lead System Administrator / IT Site Manager

Experience: 7-15 Years
Industry: Pharma, Life Sciences, Biotech, CRO, Manufacturing (Preferred)
Team Size/User Base: 1000+ Users

Location : Bommasandra Jigani Link Road, Jigani, Bengaluru, Karnataka, 562106, India

Role Summary

We are looking for an experienced IT Site Manager / Lead System Administrator to manage end-to-end IT infrastructure, user support, and IT operations for a large enterprise environment supporting 1000+ users. The role requires strong leadership, stakeholder management, and hands-on expertise in infrastructure, security, compliance, and service delivery within regulated environments.

Ideal Profile: Dynamic IT Infrastructure Leader with experience managing enterprise environments, leading support teams, driving compliance initiatives, and ensuring high availability of IT services for 1000+ users.

Key Responsibilities

• Lead onsite IT operations, infrastructure, and end-user support.
• Manage Windows Servers, Active Directory, Microsoft 365, networking, backup & disaster recovery.
• Ensure system availability, business continuity, and SLA compliance.
• Oversee desktop, application, network, and server support.
• Drive endpoint security, EDR/antivirus management, patch deployment, and vulnerability remediation.
• Manage IT assets, inventory, software licensing, vendors, and AMCs.
• Coordinate with global stakeholders, OEMs, and third-party service providers.
• Conduct IT inductions, security awareness programs, and compliance activities.
• Support GMP/GxP-regulated environments and ensure adherence to IT SOPs and audit requirements.

Required Skills

• Windows Server Administration
• Active Directory, DNS, DHCP, Group Policies
• Microsoft 365 Administration
• LAN/WAN/Wi-Fi/VPN Networking
• Backup & Disaster Recovery
• Endpoint Security (EDR/Antivirus)
• Patch Management & Compliance
• IT Asset & Vendor Management
• IT Service Management (ITIL preferred)

Preferred Experience

• Pharma, Life Sciences, Biotech, CRO, or Manufacturing domain.
• Experience in GMP, GxP, ISO 27001, or other regulated environments.
• Proven experience leading IT operations teams and handling global stakeholders.

Key Competencies

• Strong Communication & Leadership Skills
• Stakeholder Management
• Problem Solving & Incident Management
• Customer-First Mindset
• Ability to Handle Critical & Complex Scenarios