Sybase DBA

About your role

The Syabse DBA – Data Platform is responsible for working on database project delivery and / or production support activities from a technical perspective. Typically this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents and problems.

This role demands strong technical skills with a focus to ensure maximum uptime of the production database infrastructure. Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelity's database estate. The role will involve regular BAU (Business As Usual) support and will involve 24 x 7 support and weekend working.

Key Responsibilities

The key responsibilities of this role are:

• 24x7 support for Fidelity's Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.
• Rapid response to address high severity (severity 1, 2 and 3H) incidents.
• Support and delivery of assigned project work.
• Pro-active issue detection and resolution as well as service monitoring.
• Service restoration after unanticipated outages or disruptions.
• Provision of technical support on a shift, on-call and rotational basis.
• Resolution of production support issues.
• Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.

Experience and Qualifications Required

• Excellent Sybase database administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high-performance environments.
• Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning.

Personal Skills

• A good team player.
• Experience of working to tight deadlines on a regular basis.
• Good analytical and, problem solving skills.
• Ability to adapt to changing business needs (flexible) and learning new skills quickly.
• Good written and verbal communication skills.
• Customer focused – strong service ethic.
• Ability to work on own initiative with minimal direction.

Technical skills

Above 5 Years of progressive working knowledge of database technologies

• Sybase 16.0
• Sybase replication Server
• Troubleshooting
• Performance Tuning
• Database Migration and Upgrade
• Database backup, restore and recovery
• Control-M