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    Job · 16513640

    Sutherland Global Services logo

    Sutherland Hiring For International Voice process !!Day shifts!!

    Sutherland Global Services · Mumbai · onsite · Posted 44d ago

    ₹2.0L - ₹2.8L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Sutherland is Hiring for Day Shift!!! Voice Process!!Freshers Can Apply!!




    We are hiring immediate joiners for the International Voice Process-Customer Support role.



    Before coming for the walk-in interview, Share your resume on whatsapp with a tag line " Interested in International Voice" on [phone removed].



    Write "HR Tanvi" on top of your resume while coming for the interview: Important



    This opportunity is ideal for Freshers candidates or who have minimum of 6months in Voice Support or Non voice support, and passionate about customer service and have strong English communication skills.



    Key Responsibilities:


    Handle inbound international customer calls


    Provide technical support and issue resolution


    Deliver high-quality customer service


    Maintain accurate customer interaction records




    Shift & Work Details:



    Work from Office


    9 hours of shift- Between 9am to 9pm


    5-day work week with 2 days rotational offs


    One-way cab facility provided (up to 25 km radius based on shift timing)


    Travelling Allowance: 3500/-



    Note- Training for the batch will be 24 x 7 so that means they should be comfortable with Night Shift as well. Once you go on the floor, you will be working in dayshift.



    Work Location: Sutherland Global Services


    5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708



    (Note: Looking for people who can join us immediately)



    What You'll Do


    Provide accurate information and timely resolutions


    Maintain a professional and helpful tone in all written communication


    Prepare daily/weekly reports on tasks and pending items


    Coordinate with internal teams for seamless issue resolution



    Why Join Us?


    Attractive salary package


    Communication & soft-skills training programs


    Exposure to global clients and international processes


    Rotational / fixed shifts depending on the process


    One-way cab facility for night shifts (within 25 km from office)


    Fun activities, competitions & themed events



    Who Can Apply


    /Graduates / Postgraduates all welcome


    Excellent written and verbal communication skills


    Flexible with rotational shifts including night shifts


    Comfortable working from office


    Available to join immediately



    Contact Person: HR Alisha ([phone removed])


    Share you updated CV on [phone removed] on WhatsApp with Tanvi.




    Preferred candidate profile: Immediate Joiners, Freshers Can Apply.

    Sourced from naukri

    Skills

    interntaionalInternational VoiceExcellent Communication In EnglishUs Voice ProcessInternational Voice ProcessInternational BPOExcellent Verbal And Written Communication SkillsBpo Voice

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    ₹2L – ₹2.8L PA

    This role

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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