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    Job · 11624372

    REMOTEFULLTIME

    Surgical Technician Program Learning Mentor

    Springboard logo

    Springboard

    Remote · remote · Posted 67d ago

    Sourced fromGreenhouse
    Not disclosed3–5 yrsfulltimeRemote

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    Section · 01

    About this role

    The Company 

     

    At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

    Overview:

    Location: Remote (U.S.) | Contract, Part-Time (6-10 hrs/week)

    Pay rate:  Up to $35 an hour, pending location and experience

    Overview:

    Springboard is launching an online Surgical Technician Career Training program designed to prepare aspiring Surgical Technicians with no prior healthcare experience for entry-level operating room careers and the Tech in Surgery – Certified (TS-C) certification exam through the National Center for Competency Testing (NCCT).

    Springboard is seeking experienced, certified Surgical Technicians to serve as student mentors throughout the program. Mentors support learners through weekly 1:1 coaching, applied concept reinforcement, surgical skills guidance, and certification readiness as students progress through a structured 18-week didactic curriculum.

    Because this is a first-time program launch, mentors will also serve as instructional partners, helping identify where students struggle, how classroom concepts translate into operating room practice, and how learner support can continuously improve throughout the program.

    This role is distinct from the Live Instructor role and does not include large-group lecture delivery responsibilities.

    Key Responsibilities

    Student Mentorship & Support

    Meet weekly with assigned students in scheduled 1:1 mentorship sessions (approximately 30 minutes each)

    Reinforce key surgical technology concepts aligned to the TS-C certification exam

    Help students connect weekly coursework to real-world operating room workflows

    Build student confidence navigating unfamiliar healthcare terminology, surgical procedures, and operating room expectations

    Provide encouragement, accountability, individualized study strategies, and structured progress coaching

    Reinforce professional behaviors expected of Surgical Technicians working within the surgical team

    Certification & Clinical Readiness Support

    Help students prepare for both certification and clinical practice by reinforcing topics including:

    Surgical anatomy, physiology, microbiology, and pharmacology

    Infection prevention, aseptic technique, and sterile field maintenance

    Surgical instrumentation and equipment preparation

    Operating room setup and patient preparation

    Intraoperative assisting techniques

    Surgical counts, specimen management, and documentation

    Surgical specialties and procedure-specific workflows

    Postoperative procedures and OR turnover

    Additional Responsibilities Include:

    Share practical strategies for TS-C exam preparation and knowledge retention

    Help students identify concepts requiring additional review

    Reinforce the seven core surgical lab skills learners will demonstrate through graded video submissions and later validate during the onsite Clinical Skills Lab

    Prepare students for success transitioning into the Clinical Skills Lab and subsequent externship involving completion of 125 required surgical scrub cases.

    Applied Industry Context

    Help students understand expectations of hospital and ambulatory surgery center operating rooms

    Share examples from real surgical workflows and case experiences

    Help learners understand the role of the Surgical Technician within the interdisciplinary surgical team

    Reinforce patient safety, professionalism, communication, and teamwork expectations

    Help learners understand how classroom concepts directly translate into surgical practice

    Asynchronous Student Support

    Respond to student questions related to course concepts between mentorship sessions

    Maintain visibility into student engagement and academic progress

    Identify learners at risk and escalate concerns to the Springboard learner support team

    Document mentorship sessions and learner progress according to program expectations

    Program Collaboration

    Partner with Live Instructors, Advisors, Clinical Skills Lab trainers, and the Learning Experience team to surface student learning trends

    Share recurring student misconceptions and opportunities to strengthen curriculum or support resources

    Provide feedback on learner preparedness for clinical skills demonstrations and certification readiness

    Contribute insights that strengthen future cohorts and overall learner outcomes

    Qualifications

    Required

    Active Tech in Surgery – Certified (TS-C) credential through the National Center for Competency Testing (NCCT)

    Minimum 3–5 years of experience working as a Surgical Technician

    Experience working in a hospital operating room strongly preferred

    Prior experience supporting trainees, students, or new Surgical Technicians (preceptor, trainer, mentor, instructor, or clinical educator)

    Ability to explain surgical technology concepts clearly to learners with no prior healthcare experience

    Strong understanding of sterile technique, infection prevention, instrumentation, intraoperative workflow, and patient safety

    Preferred

    Experience mentoring adult learners

    Experience supporting students preparing for the TS-C certification exam

    Experience working in online or hybrid learning environments

    Experience onboarding or precepting new Surgical Technicians

    Leadership, charge Surgical Technician, or clinical educator experience

    Experience across multiple surgical specialties

    Other Requirements

    Reliable high-speed internet (no hotspots)

    Comfortable using Zoom, learning management systems, Google Workspace, and online collaboration tools

    Ability to respond to Springboard communications within 24 hours

    Ability to respond to student questions within 24–48 business hours

    Strong student empathy and communication skills

    Positive outlook on the Surgical Technician profession and career pathway

    Ability to maintain professionalism, confidentiality, and learner trust

    Must live and work in the United States

    Estimated Time Commitment

    Approximately 6–10 hours per week , depending on student caseload.

    Time includes:

    Weekly 1:1 mentorship sessions

    Session preparation

    Asynchronous learner support

    Documentation

    Internal collaboration meetings as needed

      We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

     

    California Privacy Rights Notice for Job Applicants

    Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This  notice  contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

    Sourced from greenhouse

    Section · 02

    Skills

    UI/UX DesignOnboardingData ScienceMachine Learning

    Section · Company

    About Springboard

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    Springboard

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