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    Job · 14336750

    Vikas Publishing House logo

    Support Services Professional

    Vikas Publishing House · Noida · onsite · Posted 55d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Provide exceptional customer service and support to clients through various communication channels.
    • Manage and resolve complex technical issues efficiently.
    • Collaborate with internal teams to ensure seamless delivery of services.
    • Develop and implement process improvements to enhance efficiency and productivity.
    • Analyze customer feedback and suggest changes to improve overall experience.
    • Maintain accurate records of customer interactions and issue resolutions.




    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceIssue ResolutionAdaptabilityProblem Solvingapplication softwarestrong analytical skillscritical thinkingCustomer InteractionProcess Improvementsthinking skillsSupport ServicesCommunication Skillsanalytical

    About Vikas Publishing House

    Vikas Publishing House logo

    Vikas Publishing House

    Media & Entertainment

    201

    employees

    1969

    57 years old

    Noida

    India

    ₹5.4L PA avg

    Avg at Vikas Publishing House

    About

    Vikas Publishing House specializes in publishing academic and reference materials for higher education, focusing on engineering, management, and humanities.

    Industries

    Media & EntertainmentMedia & Entertainment / Publishing

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    3.5

    Career growth

    3.3

    Work-life

    3.5

    Employees rate it well for

    Compensation & Benefits34Overall Company34

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Support Services Professional · waiting for your command