Support Services Professional
Vikas Publishing House · Noida · onsite · Posted 55d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide exceptional customer service and support to clients through various communication channels.
- Manage and resolve complex technical issues efficiently.
- Collaborate with internal teams to ensure seamless delivery of services.
- Develop and implement process improvements to enhance efficiency and productivity.
- Analyze customer feedback and suggest changes to improve overall experience.
- Maintain accurate records of customer interactions and issue resolutions.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceIssue ResolutionAdaptabilityProblem Solvingapplication softwarestrong analytical skillscritical thinkingCustomer InteractionProcess Improvementsthinking skillsSupport ServicesCommunication Skillsanalytical
About Vikas Publishing House

Vikas Publishing House
Media & Entertainment
201
employees
1969
57 years old
Noida
India
₹5.4L PA avg
Avg at Vikas Publishing House
About
Vikas Publishing House specializes in publishing academic and reference materials for higher education, focusing on engineering, management, and humanities.
Industries
Media & EntertainmentMedia & Entertainment / Publishing
Employee ratings
10 reviews
3.4/ 5
Culture
3.5
Career growth
3.3
Work-life
3.5
Employees rate it well for
Compensation & Benefits34Overall Company34
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