Support Executive
Sofscript Systems & Services · Mumbai · onsite · Posted 71d ago
Undisclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide technical support and assistance to end-users, resolving software and hardware issues, and ensuring customer satisfaction.
Key Requirements:
- 2 4 years of relevant experience in software implementation and support.
- 1 3 years of experience in IT support or customer support roles.
- Good knowledge of software troubleshooting and SQL basics.
- Excellent communication skills in English and Hindi.
- Ability to work in a team and handle multiple issues simultaneously.
Perform automation testing of software applications using Selenium (Java) and API testing tools (RestAssured/Postman) to ensure functionality, performance, and reliability before production release.
Key Requirements:
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
- 2 4 years of relevant experience in software implementation and support.
- 1 3 years of experience in Selenium (Java) and API automation.
- Experience with Selenium WebDriver, TestNG/JUnit, Maven/Gradle, and CI/CD.
- Skilled in API testing using RestAssured (Java) and Postman.
- Good understanding of SDLC, testing methodologies, and automation frameworks.
- Ability to design and maintain reusable test cases for UI and API.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
SDLCAutomationMavenJUnitcustomer satisfactionCustomer SupportPostman Toolgradlesoftware troubleshootingSQLCommunication SkillsJavaAPI TestingAutomation TestingSeleniumIT SupportApi Automation