SURAT · FULLTIME
Support engineer
PI
Purview India Consulting and Services LLP
Surat · onsite · Posted 35d ago
Sourced from
Undisclosed6–11 yrsfulltimeSurat
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.5s
- Found the form on Naukri · 14 questions to answer1.2s
- Decided the answers for all of them2.2s
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Section · 01
About this role
Roles and Responsibility
- Provide technical support and assistance to clients via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Participate in training and development programs to enhance technical skills.
Job Requirements
- Strong understanding of employment firm operations and recruitment services.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Strong analytical and troubleshooting skills.
- Familiarity with technical support tools and software.
- Ability to adapt to changing priorities and deadlines.
Sourced from naukri
Section · 02
Skills
Technical SupportTroubleshootingTechnical DocumentationoperationsTraining And Development