CHENNAI · FULLTIME
Support Engineer
Globtier Infotech Limited
Chennai · onsite · Posted 62d ago
Sourced from
Undisclosed1–2 yrsfulltimeChennai
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Section · 01
About this role
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat regarding issues with software applications.
- Troubleshoot and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to identify root causes of issues and implement solutions.
- Document all interactions with customers using CRM software for tracking purposes.
Job Requirements :
- 1-2 years of experience in application support or related field.
- Strong understanding of DBMS (Database Management System) concepts.
- Proficiency in Mongodb database management system.
- Excellent communication skills for effective issue resolution.
Sourced from naukri
Section · 02
Skills
dbmssupport managementApplication SupportMongoDB
Section · Company
About Globtier Infotech Limited
Globtier Infotech Limited
IT Services & Consulting
1.1k+
employees
2005
21 years old
Noida, Uttar Pradesh
India
₹3.9L PA avg
Avg at Globtier Infotech Limited
About
Globtier Infotech is a global IT solutions provider, specializing in AI-powered automation, cloud services, cybersecurity, Staffing, and SAP consulting.
Industries
IT Services & ConsultingSoftware Product
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