MUMBAI · FULLTIME
Support engineer
Purview Services, Hyderabad
Mumbai · onsite · Posted 64d ago
Sourced from
Undisclosed6–11 yrsfulltimeMumbai
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Section · 01
About this role
Roles and Responsibility
- Provide technical support and assistance to clients via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Participate in training and development programs to enhance technical skills.
Job Requirements
- Strong understanding of employment firm operations and recruitment services.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Strong analytical and troubleshooting skills.
- Familiarity with technical support tools and software.
- Ability to adapt to changing priorities and deadlines.
Sourced from naukri
Section · 02
Skills
Technical SupportTroubleshootingTechnical DocumentationoperationsTraining And Development
Section · Company
About Purview Services, Hyderabad
Purview Services, Hyderabad
IT Services & Consulting
100
employees
2016
10 years old
Hyderabad/Secunderabad, Telangana
India
₹11.9L PA avg
Avg at Purview Services, Hyderabad
About
We are fastest growing Technology Services and Workforce solutions organization, touching new heights everyday
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.7/ 5
Culture
2.6
Career growth
2.7
Work-life
3.0
Employees rate it well for
Overall Company37Compensation & Benefits36
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