Support Engineer - SCPO Techno Functional
Blue Yonder · Hyderabad · onsite · Posted 42d ago
Undisclosed4–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Scope:
- This role is focused on supporting various BY Planning solutions.
- This role needs technical support to analyse and debug customer issues.
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services.
- This role needs technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
- This position may require 24x7/Weekend coverage and response to systems alerts during on-call periods.
- Provides advice to customers regarding industry best practices and process methodology.
- Understands the workflow and tables involved in BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes.
Technical Environment:
- Good knowledge of SQL, PL/SQL
- Basic understanding of BY data workflow
- Installation of BY products
- Intermediate knowledge at MS Excel
- Basic understanding on customer business and process.
- Relevant experience on BY SCPO and Manufacturing Planning suite of products
- Requires a bachelor s degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain
- Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required
What you ll do:
- Design & Architect
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services
- Enhance/Change the design based on new business requirements by the customer
- Identify Root cause and find the permanent solution to any problem.
- Responsible to address incident/request related to above mentioned suite of products
- Develop & Deliver
- Provide advice to customers regarding industry best practices and process methodology.
- Understand how BY solutions can be configured to better facilitate client business processes.
- Need to work with cross functional teams including Product Development, Consulting and Cloud services.
- Guide & Govern
- Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
- Provide advice to customers regarding industry best practices and process methodology.
- Operate & Optimize
- Provides advice to customers regarding industry best practices and process methodology.
- Implement monitoring, performance tuning, and operational best practices.
- Provide value through Innovation and Automation
What we are looking for:
- Bachelor s degree in computer science, IT, or related field.
- 4-5 years of IT experience, with 2-3 years in Supply chain products
- Strong expertise in SQL, PL/SQL, Data structure. NextGen skills like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus
- Understands how BY solutions can be configured to better facilitate client business processes.
- Should have strong flair for technology and hands on expertise in debugging/analysing code in any of the programming languages (Java)
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
MulesoftAutomationappdynamicsPerformance Tuningcloud servicesBusiness RequirementsNextgenProgrammingdebuggingDebugMechanical EngineeringcloudJavaManufacturingProduct DevelopmentexcelMicrosoft AzureArtificial IntelligenceMachine Learning
About Blue Yonder
Blue Yonder
Software Product
3.8k+
employees
1985
41 years old
Scottsdale, Arizona
United States (USA)
About
Blue Yonder, formerly JDA Software, has the world's leading digital fulfillment platform and end-to-end supply chain management solutions.
Industries
Software Product
Employee ratings
682 reviews
3.6/ 5
Culture
3.5
Career growth
2.8
Work-life
3.7
Employees rate it well for
Work Life Balance145Work Culture104Salary70Senior Management63Learning45
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