Support Engineer (L1 Support)
NTT DATA BUSINESS SOLUTIONS · Bengaluru · onsite · Posted 61d ago
Undisclosed0–3 yrsfulltimeSourced from
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About this role
Job Summary
We are currently seeking a Support Engineer (L1 Support) to join our team in Bangalore, Karnataka, India.
Responsibilities - Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
- Effective operation in a 24/7 support model with rotating shifts
- Monitor production data pipelines on a 24/7 basis
- Perform initial incident triage and severity classification
- Execute documented runbooks and standard recovery procedures
- Maintain incident communications, ticket updates, and status reporting
- Escalate unresolved incidents to Level 2 with relevant diagnostic context
Sourced from naukri
Skills
L1 SupportdiagnosticclassificationAzure SQLClient SuccessBankingtriageDatabrickscloudSQLSnowflakeMicrosoft AzureData PipelineArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
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