PUNE · FULLTIME
Support Engineer I
Synoptek
Pune · onsite · Posted 40d ago
Sourced from
Undisclosed3–5 yrsfulltimePune
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Handle customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Resolve customer complaints and concerns in a fair and timely manner.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services to customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceIncident ManagementTechnical Supportoperational supportSLAhypercompliance
Section · Company
About Synoptek

Synoptek
IT Services & Consulting
485
employees
2001
25 years old
Irvine, CA
US
₹11.4L PA avg
Avg at Synoptek
About
Synoptek transforms your business for the better through IT consulting, strategic business process, software solutions and infrastructure systems.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.7/ 5
Culture
3.8
Career growth
3.4
Work-life
3.7
Employees rate it well for
Work-Life Balance38Company Culture37
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