MUMBAI · FULLTIME
Support Engineer 3
Bahwan CyberTek
Mumbai · onsite · Posted 29d ago
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Section · 01
About this role
Job Title: L3 Support Engineer IT Infrastructure / Data Center
Experience: 5–10+ Years
Employment: Full-Time
Work Environment: 247 Production Support
Job Description:
We are looking for an experienced L3 Support Engineer to manage and support critical IT Infrastructure and Data Center environments. The role involves advanced troubleshooting, P1/P2 incident handling, RCA, problem management, patching, change management, vendor coordination, and infrastructure optimization.
Key Skills:
- Windows Server & Linux
- VMware vSphere, ESXi & vCenter
- SAN/NAS Storage
- Dell / HPE Infrastructure
- Backup & Restore Technologies
- Active Directory & DNS
- TCP/IP, VLAN, Routing & Firewall concepts
- Antivirus / EDR / Vulnerability Management
- Monitoring & Performance Troubleshooting
- Incident, Problem & Change Management
- Data Center Operations
- Disaster Recovery / BCP
- RCA & Critical Incident Management
- OEM / Vendor Coordination
Required Experience:
- 5–10+ years in IT Infrastructure / Data Center Support
- Strong L2/L3 troubleshooting experience
- Experience supporting 247 production environments
- Hands-on experience handling critical incidents and vendor escalations
- Good communication, ownership, and technical documentation skills
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Section · 02
Skills
Section · Company
About Bahwan CyberTek
Bahwan CyberTek
IT Services & Consulting
2.4k+
employees
1999
27 years old
Chennai, Tamil Nadu
India
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