REMOTEFULLTIME
Support Demo Specialist

Zaple
Remote · remote · Posted 5d ago
Sourced from
Undisclosed2–4 yrsfulltimeRemote
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Section · 01
About this role
- Conduct personalized product demos for prospective customers, answer queries, and guide them through the Zaple platform.
- Provide technical support and ensure a seamless onboarding experience for new customers.
- Collaborate with internal teams to resolve customer complaints and issues in a timely manner.
- Develop and maintain strong relationships with existing customers to increase satisfaction and loyalty.
- Stay up-to-date with the latest features and updates of the Zaple platform to provide accurate information to customers.
- Identify and escalate potential issues or bugs to the development team for resolution.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Computer HardwareIncident ManagementCustomer SupportTechnical SupportTroubleshootingsystem administrationMCSACCNAComputer NetworksRoutingIT Service DeskApplication SupportDesktop SupportIT HelpdeskWindows ServerService Desk