Support Analyst

What you'll do

You'll investigate issues, communicate with users and coordinate with internal teams to identify solutions and maintain a high level of service.

• Respond to customer and internal support requests.
• Investigate and troubleshoot technical or operational issues.
• Document issues, solutions and support activities.
• Escalate complex issues to the appropriate teams.

What we're looking for

Strong communication and problem-solving skills, patience and a customer-focused approach. Basic technical knowledge will be an advantage.

The opportunity

You'll work closely with different teams and gain valuable experience in customer support, troubleshooting and business operations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.