PUNE · FULLTIME
Support Analyst
Krazy Mantra IT Pvt ltd
Pune · onsite · Posted 21d ago
Sourced from
Undisclosed7–12 yrsfulltimePune
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.8s
- Found the form on Naukri · 11 questions to answer1.1s
- Decided the answers for all of them3.0s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
- Provide technical support and resolve complex issues efficiently.
- Manage incidents from detection to resolution, ensuring timely restoration of services.
- Analyze problems and implement effective solutions to prevent recurrence.
- Develop and maintain relationships with stakeholders, including vendors and internal teams.
- Monitor vendor performance and ensure compliance with agreed-upon SLAs.
- Collaborate with cross-functional teams to resolve escalated issues.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Incident ManagementTechnical Supportstakeholder communicationData Center Operationssupport analystoperationscomplianceCommunication And Interpersonal Skills
Section · Company
About Krazy Mantra IT

Krazy Mantra IT Pvt ltd
IT Services & Consulting
75
employees
2008
18 years old
Ahmedabad
India
₹4.3L PA avg
Avg at Krazy Mantra IT
About
Krazy Mantra is a leading conglomerate based in Ahmedabad, Gujarat with diversified interests. Blending brilliance of experienced team and best of the breed technology, the company offers a wide spectrum of IT, Non-IT and Real Estate & Infrastructure solutions among others. Our portfolio comprises of many services, enabling customers in optimally utilizing digital medium in accomplishing their strategic objectives.
Krazy Mantra enables customers in scaling greater success, leveraging latest technology & our vast industry experience. We help enterprises transform and evolve in a corporate world with stringent competition through deep strategic consulting. We are a trusted partner for companies cutting across geographies and domain expertise, ranging from start-up to giant size businesses.
The sustained growth, we are receiving year-on-year (YoY) corroborates our progress towards the strategically defined corporate goals. Further, it’s also a testimony to clients’ faith in our competency. Since its foundation, the company has been rendering emphasis on ideas, innovation and latest technology, the core of any successful business.
The versatile and dynamic team onboard brings with them rich, demonstrated experience, domain expertise gained through stint with leading multinational and Indian companies. Powered by team’s skills and expertise, we deliver solutions to customers, matching global standards.
The word ‘Cohesion’ best describes our team’s philosophy; work in a team, displaying the spirit of the team in letter and spirit in the interest of the customer.
Industries
AdvertisingSEOWeb Development
Employee ratings
10 reviews
3.3/ 5
Culture
2.2
Career growth
1.9
Work-life
1.9
Employees rate it well for
Skill Development34Company Culture33
Find them on