Support Analyst

• 6 months to 3 years of experience
• Experience in Accounts Payable, Accounts Receivable, Invoicing, P2P, Reconciliation
• Any commerce graduate preferably B.Com / M.Com
• Strong analytical skills.
• Good communication skills (verbal written)

Primary Responsibilities:

• May perform administrative tasks like Excel / Access, etc.
• Conduct duplicates and statements review
• Must be able to participate and learn duplicate and statements claim concept for a single client
• Must show good understanding of duplicate and statements claim concepts in the first six months
• Must demonstrate the ability to make basic arithmetic computations both rapidly and accurately in the first six months
• Maintain and or exceed 90% first pass claims quality in the first 6 months
• Claims accuracy including (formatting, presentation, grammar, spelling,) must meet or exceed acceptable standards
• Demonstrate the ability to upload claims accurately in Tools such as Claimtrax, CMS, Excel Claim Tool, CIP, etc.
• Maintain and protect the confidentiality and integrity of all data as per Data Protection Act
• Other job-related responsibilities may be assigned

Technical competency:

• Basic Computer proficiency with familiarity of commonly used software applications including Excel, Outlook, etc.