Supply Chain Professional

Job Summary


Responsibilities

• Own end-to-end follow-up of Turbine Down (TD) orders to ensure the fastest possible delivery to affected sites
• Coordinate with suppliers, buyers, planners, logistics providers, warehouses, and service teams to drive urgent order fulfillment
• Act as the primary escalation point for critical shortages impacting turbine availability and customer operations
• Proactively identify supply risks and implement mitigation actions to prevent service disruptions
• Drive supplier responsiveness and accountability through regular follow-ups and escalation management
• Monitor critical orders through the complete supply chain and remove execution blockers
• Validate supplier commitments and challenge delivery dates where business impact demands faster alternatives
• Coordinate recovery plans for delayed deliveries and communicate status updates to stakeholders
• Conduct risk assessments for delayed or constrained materials and recommend mitigation measures
• Ensure timely resolution of supplier-related issues impacting critical service orders
• Collaborate with Risk Resilience teams to minimize operational exposure and supply chain vulnerabilities
• Support crisis management activities during major operational disruptions and supply shortages
• Track and report critical KPIs related to Turbine Down order performance and supplier responsiveness
• Prepare management updates, escalation summaries, and operational risk reports
• Contribute to continuous improvement initiatives focused on reducing turbine downtime and improving supply reliability
• Document lessons learned, root causes, and preventive actions from critical escalations
• Support development and enhancement of operational processes, dashboards, and monitoring tools
• Provide operational guidance and knowledge sharing across the wider Service Supply Chain organization
• Maintain strong stakeholder relationships across global functions and supplier networks

Qualifications

• Bachelors degree in Engineering, Supply Chain Management, Business Administration, or a related discipline
• 5-8 years of experience in Supply Chain, Procurement, Operations, Service Logistics, or Supplier Management
• Experience managing critical customer-facing supply chain issues and escalations
• Strong knowledge of supply chain planning, procurement, logistics, and supplier management processes
• Experience working with global stakeholders in a fast-paced operational environment
• Advanced proficiency in SAP and Microsoft Office applications, especially Excel and PowerPoint
• Experience in reporting, analytics, and performance management
• Excellent written and verbal communication skills in English
• Ability to work under pressure and manage multiple critical priorities simultaneously.
• Strong stakeholder management, negotiation, and influencing skills.

Competencies

• Strong sense of urgency and customer focus
• Excellent problem-solving and decision-making capabilities
• Exceptional supplier relationship and escalation management skills
• Risk identification, assessment, and mitigation expertise
• Data-driven approach to operational decision making
• Strong analytical and reporting capabilities
• High resilience and ability to perform during crisis situations
• Collaborative mindset with strong cross-functional engagement skills
• Ability to prioritize tasks effectively in a dynamic environment
• Continuous improvement and process optimization mindset
• Strong SAP and supply chain systems knowledge
• Flexible to work in global operational environments and shift schedules as required.

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