Supply Chain Management at An IT Service Company

Preferred candidate profile

• BPO experience preferred.
• Strong communication and client-handling skills.
• Experience in Quote and Order Management.
• Good knowledge of SLA metrics and performance management.
• Ability to handle client escalations and resolve issues.
• Knowledge of Inventory Management and dispute resolution.
• Advanced SAP skills.
• Proficiency in MS Office, especially Excel, Word, and PowerPoint.