Supply Chain & Fulfilment Executive

Role Overview

We are looking for a detail-oriented and execution-driven Supply Chain & Fulfilment Executive to manage end-to-end logistics and order fulfilment across suppliers, third-party warehouse partners, online marketplaces and our D2C website. The role will be responsible for ensuring timely deliveries, accurate inventory movement, cost-effective transportation and smooth fulfilment operations.

Key Responsibilities

- Purchase Order Management: Coordinate the release of approved POs to suppliers and track dispatches against committed timelines.

- Inbound Logistics: Arrange transportation from suppliers to third-party warehouse partners and ensure timely delivery, receipt and reconciliation of shipments.

- Marketplace Operations: Reconcile marketplace PO requirements with warehouse partner requirements, track fulfilment SLAs and resolve delivery discrepancies.

- Transporter Management: Identify and onboard transporters, negotiate freight rates, maintain rate cards and monitor service quality and delivery performance.

- Order Fulfilment: Ensure timely dispatch and delivery of website orders, while managing shipment tracking, failed deliveries, returns and return-to-origin (RTO) cases.

- Inventory Reconciliation: Track stock in transit, warehouse receipts, shortages, damages and inventory discrepancies, ensuring timely resolution.

- Documentation & Reporting: Maintain accurate PO and shipment records, verify freight invoices, and publish regular reports on delivery performance, pending POs and operational exceptions.

- Process Improvement: Identify opportunities to reduce logistics costs, improve delivery timelines and strengthen fulfilment processes.

Candidate Requirements

- 2-5 years of experience in supply chain, logistics, e-commerce operations or fulfilment.

- Experience working with suppliers, transporters, third-party logistics providers or e-commerce marketplaces.

- Strong Excel/Google Sheets skills and attention to detail.

- Excellent coordination, negotiation, communication and problem-solving abilities.

- Ability to independently manage multiple shipments, timelines and external stakeholders.

Key Performance Indicators

- On-time PO dispatch and delivery.

- Marketplace and warehouse fulfilment SLA adherence.

- Inventory accuracy and discrepancy resolution.

- Freight cost optimisation.

- Timely website order dispatch and returns reconciliation.