Supply Chain Analyst, Labor Planning

Job Summary

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote - India

Role Description

The Supply Chain Analyst, Labor Planning will support and enhance our labor and capacity planning functions at ShipBob. With a growing global network of fulfillment centers, you will play a critical role in analyzing labor requirements, building planning tools, and ensuring operational efficiency across sites. You will work closely with operations stakeholders and cross-functional teams to optimize labor allocation and meet merchant SLAs. This role will report to the Supply Chain Operations, Labor Planning Manager.

What you'll do

• Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
• Maintain and update staff planning models for all facilities.
• Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.
• Run analytical simulations and reconcile data across multiple systems to validate labor models.
• Collaborate with operations stakeholders, process managers, and implementation teams to align labor plans with merchant needs.
• Support peak season planning and strategic expansion initiatives.
• Develop centralized reporting solutions for accurate data publication and Informed planning.
• Additional duties and responsibilities as necessary.

What you'll bring to the table

• Bachelor's degree in Supply Chain, Operations, Industrial Engineering, or related field.
• 3+ years of experience in labor or capacity planning within warehousing or fulfillment environments.
• Strong analytical skills with proficiency in Excel and experience with SQL; familiarity with PowerBI and Python preferred
• Ability to translate complex data into actionable insights and communicate effectively with stakeholders.
• Detail-oriented with a proactive approach to problem-solving and continuous improvement.